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SAVE MY SEAT

In-Person attendees receive FREE access to the online

Helpdesk Habits programme

including certification upon completion (value $129US).

Virtual attendees receive a coupon for 20% DISCOUNT for the programme.

Register Now

IS THIS YOU?

  • You're a business owner looking for the right way to develop your team's soft skills.

  • You're an IT manager or Team Lead who wants to be remarkable when interacting with customers.

  • You're a technology professional, IT specialist or skilled engineer looking to create deeper client relationships.

  • You're looking to add Soft Skills Certification to your professional profile.

THIS HYBRID EVENT IS FOR YOU!

FEATURED SPEAKER

Mark Copeman

Mark Copeman, author and creator of the internationally renowned Helpdesk Habits program, will be in Trinidad and Tobago to deliver an exclusive, interactive session that will transform the way you and your teams look atcustomer service.

After co-founding the world's first 1-click feedback tool in 2010, Customer Thermometer, he wrote the book, Helpdesk Habits and created the online programme & certification in 2018.

 

He is on a mission to certify 10,000 technicians and he's well on the way.

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